Privacy Policy

Privacy Policy

Last updated: April 17, 2026  ·  Effective date: April 17, 2026

MileHighCook ("we," "us," or "our") operates milehighcook.net and provides private chef, catering, meal prep, and related culinary services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly: When you submit an inquiry through our contact form, request a quote, purchase a gift card, or communicate with us by phone or email, we may collect your name, email address, phone number, event date and location, guest count, dietary preferences or restrictions, and any other details you choose to share.

Payment information: Gift card purchases and deposits are processed through Square. We do not store your full credit card number on our servers. Square's privacy policy governs the handling of your payment data.

Automatically collected information: When you visit our website, we automatically collect certain technical information including your IP address, browser type, device type, pages visited, time spent on pages, and referring URLs. This is collected through Google Analytics and Cloudflare.

2. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. A cookie is a small file placed on your device. We use the following:

Google Analytics: Collects anonymous usage data to help us understand how visitors use our site. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

Google Tag Manager: Used to manage and deploy marketing and analytics tags on our website.

Cloudflare: Provides security and performance services and may set cookies necessary for site functionality.

WeddingWire / The Knot: We display award badges from these platforms which may load third-party scripts. Their respective privacy policies govern any data they collect.

Most browsers allow you to refuse or delete cookies through their settings. Doing so may affect the functionality of certain features of our website.

3. How We Use Your Information

We use the information we collect to: respond to your service inquiries and provide customized proposals; confirm bookings and coordinate event logistics; process payments and send receipts; send event-related communications; improve our website and services; comply with legal obligations; and send occasional marketing communications if you have opted in to receive them.

We do not use your information for automated decision-making or profiling.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

Service providers: We work with third-party vendors who assist us in operating our business, including Square (payment processing), Web3Forms (contact form submissions), Google (analytics), WeddingWire and The Knot (review platforms), and Cloudflare (hosting and security). These providers are contractually obligated to protect your information.

Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.

Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing services, maintaining business records, and complying with legal obligations. Inquiry and event records are generally retained for a period of three (3) years following your last interaction with us. You may request deletion of your data at any time by contacting us at the address below.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website is served over HTTPS and hosted on Cloudflare's secure infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights — California Residents (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to know: You may request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purpose for collecting it, and the categories of third parties with whom we share it.

Right to delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.

Right to opt out of sale: We do not sell your personal information. We have not sold personal information in the preceding 12 months.

Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your rights, contact us at steve@milehighcook.net or (516) 996-1202. We will respond to verifiable requests within 45 days.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will promptly delete it.

9. Third-Party Links

Our website may contain links to third-party websites including WeddingWire, The Knot, Zola, Instagram, TikTok, and YouTube. We are not responsible for the privacy practices of these sites and encourage you to review their respective privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: